1. INTRODUCTION

Welcome to New Crest Star (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website https://newcreststar.com (the “Website”). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. INFORMATION WE COLLECT

We may collect and process the following categories of information:

A. Personal Information

• Name, email address, phone number, and shipping/billing addresses.

• Payment details for order processing (securely handled by third-party payment processors).

B. Automated Information

• IP address, browser type, device information, and browsing patterns.

• Data collected via cookies, log files, and other tracking technologies.

C. Transaction & Order Information

• Details of products purchased, payment history, and shipping details.

D. Customer Support Interactions

• Any communication made through our customer support channels.

3. HOW WE USE YOUR INFORMATION

We process your personal data for the following purposes:

• To provide, personalize, and improve our products and services.

• To process and fulfill orders and transactions.

• To send order updates, shipping details, and promotional content (if consented).

• To enhance user experience through analytics and marketing insights.

• To prevent fraud, unauthorized transactions, and ensure website security.

• To comply with legal obligations and industry regulations.

4. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Third-Party Service Providers – Payment processors, shipping partners, marketing platforms, and analytics providers (e.g., Google Analytics).

• Legal Authorities – If required by law, regulatory bodies, or to enforce our terms.

• Business Transfers – In case of a merger, acquisition, or sale of business assets.

5. DATA RETENTION POLICY

We retain your personal data for a period of 3 months from the date of collection, unless a longer retention period is required by law or necessary for legitimate business purposes. After this period, we securely delete or anonymize your data.

6. DATA SECURITY MEASURES

We take necessary precautions to protect your data, including:

• Encrypted data storage and secure transaction processing.

• Access restrictions to authorized personnel only.

• Regular security audits and compliance with industry best practices.

7. YOUR RIGHTS & CHOICES

Depending on your region, you may have rights regarding your personal data, including:

• Access & Correction: Request access to or correction of your personal data.

• Data Deletion: Request deletion of your personal information.

• Opt-Out: Unsubscribe from marketing emails and targeted advertising.

• Restrict Processing: Request restrictions on how we process your data.
  To exercise these rights, contact us at https://newcreststar.com/contact

8. MARKETING & COMMUNICATIONS

By providing your contact information, you consent to receive promotional emails, SMS, and marketing communications from us. You can opt out anytime by using the unsubscribe link in our emails or by contacting us directly.

9. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve user experience and website functionality.

• Track website traffic and analytics.

• Personalize ads and promotional content.
  You can manage your cookie preferences through browser settings.

10. THIRD-PARTY LINKS

Our Website may contain links to external websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy statements before interacting with such sites.

11. CHILDREN’S PRIVACY

Our products and services are intended for a general audience, and we do not impose any age restrictions. However, we do not knowingly collect personal information from children under 13 years of age. If we become aware of such collection, we will take immediate steps to delete the information.

12. DATA STORAGE & PROCESSING LOCATION

All personal data collected through our Website is stored and processed in India. By using our Website, you consent to your data being stored and processed in this location.

13. COMPLIANCE WITH LEGAL REQUIREMENTS

We comply with global privacy laws, including:

• General Data Protection Regulation (GDPR) – Applies to users in the European Economic Area (EEA).

• California Consumer Privacy Act (CCPA) – Protects California residents’ rights over personal data.

• Information Technology Act, 2000 & IT Rules, 2011 – Governs data protection in India.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page regularly to stay informed.

15. CONTACT US

For questions or concerns regarding this Privacy Policy, contact us at:

• Email: newcreststar@gmail.com

• Phone: +91 78179 07939

• Address: Plot No- 15 &16 Mauja Sikandra Bahistabad Mohalla , Purani Abadi, Agra (Uttar Pradesh) 282007

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing New Crest Star!